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ZoneAlert

Privacy Policy

Last updated: 22/07/2025

At ZoneAlert, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services.

Information We Collect

Location Data

ZoneAlert requires access to your device's location to provide real-time alerts about ULEZ and Clean Air Zones. We collect:

  • GPS coordinates when the app is active
  • Background location data (only when explicitly enabled)
  • Route information for alert optimization

Device Information

  • Device type and operating system
  • App version and usage statistics
  • Push notification tokens

How We Use Your Information

  • Provide real-time zone alerts and notifications
  • Improve app performance and user experience
  • Analyze usage patterns to enhance our services
  • Send important app updates and safety information

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Location data is processed locally on your device when possible
  • Data transmission is encrypted using SSL/TLS protocols
  • We do not permanently store your location history
  • Personal data is automatically deleted after 30 days

Important: Your location data is not sold to third parties and is only used to provide ZoneAlert services.

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Data portability
  • Object to processing

Third-Party Services

ZoneAlert may use third-party services for analytics and crash reporting. These services have their own privacy policies:

  • Apple App Store Analytics (iOS)
  • Google Play Console (Android)
  • Firebase Crashlytics

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: privacy@zonealert.co.uk
Response Time: Within 48 hours
Data Protection Officer: Available upon request

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Continued use of ZoneAlert after changes constitutes acceptance of the updated policy.